Shipping Policy
Order Processing & Pre-Sale Information
Our B2B platform primarily operates on a pre-sale model, meaning most products are not immediately available for shipment. Estimated shipping times vary depending on product availability, production schedules, and supplier lead times.
Before placing an order, we highly recommend contacting our customer service team to confirm the estimated shipping date and any specific delivery requirements.
Shipping Methods & Delivery Time
- Orders will be shipped using reliable freight carriers or express logistics services, depending on the size and destination of the order.
- Once an order is ready for dispatch, customers will receive a tracking number and shipping confirmation via email.
- Delivery time varies based on destination, shipping method, and customs processing. Approximate timelines will be provided upon order confirmation.
Shipping Costs & Duties
- Shipping costs will be calculated based on order volume, weight, and delivery location.
- For international orders, buyers are responsible for customs duties, taxes, and import fees as per their country’s regulations.
Order Changes & Cancellations
- Since most of our products are on a pre-order basis, order modifications or cancellations must be requested before production begins. Please contact our support team as soon as possible if any changes are needed.
- Once an order has been shipped, cancellation is not possible.
Damages & Claims
- If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos and a detailed report. We will work with the carrier to resolve the issue as soon as possible.
- We are not responsible for delays caused by customs clearance, carrier issues, or unforeseen circumstances beyond our control.
For any questions regarding shipping timelines, costs, or order status, please reach out to our customer service team before placing your order.
H. Master is a trusted Canada-based supplier of premium salon and barbershop equipment, offering high-quality solutions tailored for professionals in the beauty and grooming industry. We specialize in barber chairs, styling chairs, shampoo units, trolleys, stools, barber mats, and other essential accessories designed for comfort, durability, and modern aesthetics.
Our mission is to provide salon and barbershop owners with top-tier products that enhance their workspace and improve client experience. Whether you're setting up a new shop or upgrading your existing space, H. Master offers a curated selection of ergonomic, stylish, and functional furniture to meet your business needs.
With a commitment to quality, we carefully source our products to ensure they meet professional standards. Our barber chairs are built for durability and comfort, our styling chairs offer sleek designs with maximum adjustability, and our shampoo units provide a relaxing experience for clients while ensuring efficiency for stylists. Additionally, our barber mats and accessories help create a comfortable and organized workspace.
At H. Master, we understand the importance of having reliable, high-quality equipment. That’s why we offer competitive pricing, excellent customer support, and fast shipping across Canada, ensuring you get the best products when you need them.
Upgrade your salon or barbershop with H. Master’s premium selection of professional furniture and accessories. Experience quality, comfort, and style with a supplier you can trust.